Privacy & Cookie Policy

Privacy Policy

This Privacy Policy explains how personal data is processed when users visit the Dafne Signature Homes website, use the forms available on the website, submit an enquiry or make a reservation for one of the properties presented.

Data Controllers and Contact Details

Dafne Signature Homes is a shared web project presenting independently managed properties and is not a separate legal or tax entity.

For enquiries, reservations and services relating to a specific property, personal data is processed by the relevant Data Controller identified above.

Where Maria Ferraro and Gianfranco D’Esposito jointly determine the purposes and means of any general processing relating to the website, they act as joint controllers solely in relation to that processing, in accordance with Article 26 of Regulation (EU) 2016/679.

Personal Data We Process

Depending on the service used, personal data may include first and last name, e-mail address, telephone number, enquiry or booking information, stay dates, number and composition of guests, communications and other information voluntarily provided by the user, together with technical information relating to browsing and use of the website.

Purposes of Processing

Personal data may be processed to respond to enquiries, check availability, prepare quotations, manage reservations and stays, communicate with guests, provide requested services, comply with administrative, tax and legal obligations, ensure the security and proper operation of the website and protect the legitimate rights of the relevant Data Controller.

Marketing or promotional communications are sent only where permitted by applicable law and, where required, after obtaining the user’s consent.

Legal Basis

Depending on the purpose, processing may be based on pre-contractual measures requested by the user, performance of the accommodation contract, compliance with legal obligations, the legitimate interests of the relevant Data Controller or the user’s consent where required.

Providing Personal Data

Providing the information required to submit an enquiry, obtain a quotation or make and manage a reservation is necessary in order to provide the requested service. Failure to provide such information may make it impossible to respond to the enquiry or complete the reservation.

Lodgify, Payments and Technical Providers

The website and its booking system use the Lodgify platform. Hosting providers, payment service providers and other IT or technical providers may also be used for the operation of the website and delivery of the requested services.

Information required to process payments may be handled directly by the payment service provider used during checkout, in accordance with its own privacy policy and security measures.

Full payment card details should not be submitted through ordinary website contact forms.

Recipients of Personal Data

Where necessary for the purposes described above, personal data may be disclosed to booking platforms, IT and technical providers, payment service providers, administrative or tax advisers, providers of services connected with the guest’s stay and public authorities where required by law.

Personal data is not sold to third parties.

International Data Transfers

Where the use of a provider involves the transfer of personal data to a country outside the European Economic Area, such transfer will be carried out in accordance with the conditions and safeguards required by applicable European data protection law.

Data Retention

Personal data is retained for as long as necessary to manage the enquiry, reservation and related guest relationship and thereafter for any period required by administrative, tax or legal obligations or necessary for the establishment, exercise or defence of legal claims.

Automated Decision-Making

No decisions are made solely on the basis of automated processing that produce legal effects concerning the user or similarly significantly affect the user, unless otherwise specifically communicated.

Your Rights

Where provided by Regulation (EU) 2016/679, users may request access to their personal data, rectification, erasure, restriction of processing or data portability, or object to processing.

Where processing is based on consent, consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

Users also have the right to lodge a complaint with the competent Data Protection Authority. Requests concerning personal data may be sent to the relevant Data Controller using the e-mail addresses provided at the beginning of this Policy.

Cookie Policy

The Dafne Signature Homes website uses cookies and similar technologies to ensure the proper operation of its pages and services, remember certain user preferences and, where applicable and subject to consent, provide statistical functionality or services supplied by third parties.

What Are Cookies?

Cookies are small text files that a website may store on a user’s device while browsing. They may be used to provide website functionality, remember preferences or collect information concerning the use of the website.

Strictly Necessary Cookies

Strictly necessary cookies enable the website, booking system, language or currency settings, security functions and privacy preference management to operate correctly. Prior consent is not required for these cookies.

Analytics, Functional and Third-Party Cookies

The website may use analytics tools, functional technologies or services provided by third parties to understand how the website is used, improve performance or provide additional functionality.

Where such technologies require consent under applicable law, they are activated only after the user has made a positive choice through the cookie banner or consent management system.

Marketing and Profiling Cookies

Where cookies or tracking technologies are used for marketing, profiling or personalised advertising purposes, they are not activated before the user’s consent has been obtained where such consent is required.

Managing Consent

When first visiting the website, the Cookie Policy banner allows users to accept, reject or customise the use of non-essential cookies.

Any consent provided may subsequently be changed or withdrawn through the cookie preference management tools made available on the website.

Cookie List and Duration

The cookies and tracking technologies actually used may vary according to the technical functionality and services enabled on the website. Current information concerning categories, purposes, providers and duration is made available through the cookie management system used by the website.

Browser Settings

Users may also delete or block cookies through their browser settings. Disabling strictly necessary cookies may prevent certain parts of the website or booking system from operating correctly.

Last updated: 14 August 2026